Find clear answers to common questions about orders, shipping, returns, payments, and our services, helping you enjoy a smooth and confident shopping experience.
What is the lead time on this build?
Our current build-out time is about 1-2 months from the down payment. This is the standard lead time, however, if a project is a porch trailer, a pizza oven build, or something else that is more complicated than a regular enclosed trailer, then consult with the Sales Manager from our Contact page, about what kind of lead time you will have.
How much do you need to get started?
A 50% down payment is required to initiate the project. A further 40% is due upon final shop entry, with the remaining balance payable upon completion of the food trailer.
I am ready to go! How do we get an order process started?
This is awesome! Would you like to have the invoice/contract under your full legal name and address or under a registered business name and address? Once we have this information, we will put together the contract and send it to electronically for review and signature. A 50% down payment will also be required to activate the project.
Do you offer in-house financing?
Financing is available through third-party financing companies; please see their contact information below. You can also work with local credit unions or anyone of your choice.
Do you do wraps/graphics? Do you offer custom paint jobs?
Absolutely. We provide fully customized wraps, graphics, and paint finishes designed to bring your brand to life.
Whether you want a bold, attention-grabbing look or a clean, professional finish, we help you create a trailer that not only looks great-but sells.
Can you deliver the trailer to my location or do I have to pick it up?
Yes – we provide delivery directly to your location, included in your total price.
Our goal is to make the process simple and hassle-free, so your trailer arrives ready for business. Pickup is also available if you prefer.
What payment options do you take?
We offer a range of secure and convenient payment options, including:
Wire Transfers
Cashier’s Checks
Credit/Debit Cards (processing fees may apply)
Apple Pay
For smaller payments or deposits, we may also accept options like Cash App or similar services upon request.
Our team will guide you to the most suitable and secure payment method for your order.
Is the sales tax included in the estimate/invoice?
No – sales tax is not included in the listed price.
As we operate in Texas, sales tax may apply depending on your purchase details and location. Customers are responsible for any applicable taxes required by their state or local authorities.
What color options do you have?
No – sales tax is not included in the listed price.
As we operate in Texas, sales tax may apply depending on your purchase details and location. Customers are responsible for any applicable taxes required by their state or local authorities.
Do you build the trailers to meet CA state specs?
No – sales tax is not included in the listed price.
As we operate in Texas, sales tax may apply depending on your purchase details and location. Customers are responsible for any applicable taxes required by their state or local authorities.
What payment methods do you accept?
We accept major credit cards, debit cards, and secure online payment options supported at checkout.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and tracking link.
How can I contact customer support?
You can reach our support team via the contact form, email, or live chat available on our website.
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